Home care agency

Helpers Homecare Limited

Home care agency in Letchworth Garden City, Hertfordshire

Helpers Homecare Limited

Home care agency in Letchworth Garden City, Hertfordshire

Operated by Helpers Homecare

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit GF2, The Pixmore Centre, Pixmore Avenue, Letchworth Garden City, SG6 1JG

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About

Helpers Homecare Limited is a home care agency based in Letchworth Garden City, Hertfordshire. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people living with physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse.

Helpers Homecare Limited was rated Good by the Care Quality Commission in 2019, achieving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 4 April 2019 · Last inspected 13 March 2019

Inspectors visited Helpers Homecare, a domiciliary care service supporting older people and younger adults with conditions such as dementia, sensory or physical impairments, learning disabilities and mental health needs, when 205 people were using it. Staff were described as knowing people well, responding promptly when needs changed, and working with a small, consistent team. The report describes families and people praising staff for their kindness and for going beyond their usual duties, and the management team as approachable.

Strengths noted
  • Staff recognised and reported possible abuse, and knew how to raise concerns outside the organisation.
  • Risks were assessed and reduced, and medicines were managed safely by trained, assessed staff.
  • Care plans were built from pre-service assessments, and people had a say in the care they received.
  • Staff were kind and caring, supported people through difficult times, and management was described as available and supportive.
Areas to improve
  • Inspectors noted that some people said they would feel confident raising concerns with the management team, although the report presents this as a point of uncertainty rather than a finding of failure.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital4.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helpers Homecare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helpers Homecare Limited is backed by a local NHS health network. The nearest A&E is Lister Hospital, 4 miles away. The local GP practice is THE BIRCHWOOD AND SOLLERSHOTT SURGERIES, 0.3 miles away.

Nearest hospital · A&E
Lister Hospital · 4 mi
Nearest GP
THE BIRCHWOOD AND SOLLERSHOTT SURGERIES · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Helpers Homecare

Helpers Homecare Limited is one of 3 services run by Helpers Homecare on AskBart. See how the group's services are rated and where it operates.

See all 3 Helpers Homecare listings →

Information last reviewed October 2026.

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