Home care agency

Compassion PLUS Healthcare

Home care agency in Letchworth Garden City, Hertfordshire

Compassion PLUS Healthcare

Home care agency in Letchworth Garden City, Hertfordshire

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressDevonshire Business Centre, Works Road, Letchworth Garden City, SG6 1GJ

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About

Compassion PLUS Healthcare is a home care agency based in Letchworth Garden City, Hertfordshire, providing care and support in people's own homes. It focuses on dementia care and supports a range of people, including older adults, younger adults under 65, and those with physical disabilities, mental health needs, sensory impairments or learning disabilities. The agency says it keeps the same carers where possible so that people get to know them, and that care plans are drawn up around each person's daily routine rather than a standard template. Its staff are trained to manage complex and changing needs, not only basic support. The agency is registered with the Care Quality Commission and has been rated Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. It states it has around a decade of experience across the region.

What inspectors found

CQC: Good

Report published 18 December 2019 · Last inspected 14 November 2019

Inspectors rated this first-time registered domiciliary care agency good, after visits in October and November 2019. They found people felt safe, staff were reported as kind and caring, and care was described as flexible and consistently delivered. Staff received training and induction, and the care plans were said to reflect people's assessed needs.

Strengths noted
  • People reported feeling safe and happy with the care they received
  • Staff were described as kind, caring and attentive to people's dignity and privacy
  • Enough staff were available to meet needs in a consistent and flexible way
  • Quality assurance systems and the registered manager were viewed positively

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital4.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Compassion PLUS Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Compassion PLUS Healthcare is backed by a local NHS health network. The nearest A&E is Lister Hospital, 4.1 miles away. The local GP practice is THE BIRCHWOOD AND SOLLERSHOTT SURGERIES, 0.5 miles away.

Nearest hospital · A&E
Lister Hospital · 4.1 mi
Nearest GP
THE BIRCHWOOD AND SOLLERSHOTT SURGERIES · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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