Midshires Care Ltd
Helping Hands Darlington
Home care agency in Darlington
Operated by Midshires Care
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About
Helping Hands Darlington is a home care agency that provides care and support in people's own homes in Darlington, North East England. It is operated by Midshires Care Ltd and has a particular focus on dementia. The agency offers personalised care services to people whose care needs arise from ageing, accident or injury, including ongoing, progressive or terminal conditions. It says its aim is to help people stay in their own homes and local communities.
The Care Quality Commission lists the agency as supporting people living with dementia, older people aged 65 and over, younger adults under 65, people with physical disabilities and people with sensory impairment. In its 2022 report, the Care Quality Commission rated the agency Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 14 July 2022 · Last inspected 9 June 2022
Inspectors visited Helping Hands Darlington, a personal care service supporting 22 people in their own homes, and rated it good. Care plans were built from thorough assessments, staff were described as consistent, well trained and caring, and people were treated with dignity and encouraged to stay independent. The report says people feel listened to and that management responds to concerns.
- Care plans are person-centred and based on holistic assessments, with risks identified and managed.
- A regular, trained staff team, with people reporting that consistent staff know their needs well.
- Support is timely and staffing levels are described as sufficient, so people are not left without the help they need.
- Management and key staff are described as committed to the service's ethos of kindness, and staff say they feel valued.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Darlington will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Darlington is backed by a local NHS health network. The nearest A&E is Darlington Memorial Hospital, 0.9 miles away. The local GP practice is PARKGATE SURGERY, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Darlington is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Darlington
Information last reviewed October 2026.
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