Home care agency

Darlington Borough Council In House Home Care

Home care agency in Darlington

Darlington Borough Council In House Home Care

Home care agency in Darlington

CQC GoodDementia
AddressTown Hall, Feethams, Darlington, DL1 5QT

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About

Darlington Borough Council In House Home Care is a home care agency based in Darlington, North East England. It provides care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities.

Darlington Borough Council In House Home Care was rated Good by the Care Quality Commission in 2023, achieving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 18 December 2023 · Last inspected 5 December 2023

Darlington In House Homecare is a reablement and supported living service that provides personal care to adults of all ages, including short-term therapy-led support after hospital stays and support for a small number of people with a learning disability. Inspectors found that medicines were handled safely by trained staff, that people's risks were planned for, and that care was kind, respectful and tailored to individual needs. The manager was described as open and inclusive, though some management systems were still being developed when inspectors visited.

Strengths noted
  • Staff were trained and competent, and medicines were given safely.
  • People spoke positively about the service, and staff knew them well and responded to their individual needs.
  • Care was person-centred and encouraged people's choice and independence.
  • Staff were supported, had chances to give feedback, and were trained through induction and ongoing learning.
Areas to improve
  • Some systems and processes were still being developed because the manager had not been in post long, though plans were in place and being acted on.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital950 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Darlington Borough Council In House Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Darlington Borough Council In House Home Care is backed by a local NHS health network. The nearest A&E is Darlington Memorial Hospital, 0.6 miles away. The local GP practice is PARKGATE SURGERY, 0.2 miles away.

Nearest hospital · A&E
Darlington Memorial Hospital · 0.6 mi
Nearest GP
PARKGATE SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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