Home care agency
Careline Homecare Darlington
Home care agency in Darlington
City and County Healthcare Group
Careline Homecare Darlington
Home care agency in Darlington
Operated by City and County Healthcare Group
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About
Careline Homecare Darlington is a home care agency based in Darlington, North East England, run by City and County Healthcare Group. It delivers care and support in people's own homes for older people aged 65 and over, younger adults, and those with dementia, physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse support.
The agency was rated Good by the Care Quality Commission in 2021 across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 18 January 2021 · Last inspected 11 December 2020
Inspectors rated Careline Homecare Darlington, a domiciliary care agency supporting 162 people in their own homes, as good overall, with the rating improved from the previous inspection. People spoke confidently about their carers' skills and attitude, and staff were described as committed to people's wellbeing and to covering all care packages. Medicines handling, safeguarding, incident learning and pre-employment checks were found to be in order, and senior managers were seen to audit the service regularly.
- People expressed confidence in the abilities and attitude of their care staff
- Medicines were administered safely
- Safeguarding, incident handling and lessons learnt were in place
- Senior management carried out thorough audits and looked for areas to improve
- Nearly all respondents reported that carer timekeeping and punctuality had worsened over recent months
- Staff reported long shifts with limited breaks and no paid travel time, which affected service delivery
- People were not always told when visit times changed
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Careline Homecare Darlington will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Careline Homecare Darlington is backed by a local NHS health network. The nearest A&E is Darlington Memorial Hospital, 0.6 miles away. The local GP practice is PARKGATE SURGERY, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City and County Healthcare Group
Careline Homecare Darlington is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Darlington
Information last reviewed October 2026.
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