Home care agency
Ascot Care Agency
Home care agency in Darlington
Ascot Care Agency
Home care agency in Darlington
Do you run Ascot Care Agency? Manage this listing free.
About
Ascot Care Agency is a home care provider based in Darlington, North East England. It delivers care and support in people's own homes, with a focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
The Care Quality Commission rated Ascot Care Agency as Requires Improvement in its 2023 report. The agency was rated Good for Effective, Caring and Responsive care, but Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 25 August 2023 · Last inspected 4 August 2023
Most people using this domiciliary care service said they felt safe and comfortable with staff, and inspectors found that staff were trained and monitored. Staffing levels were judged sufficient, and people said visit times were right and no missed visits were reported. Inspectors noted that the provider had already begun making improvements after feedback from the inspection.
- Medicines are given by staff who are trained and have their competence checked regularly.
- Safeguarding systems are effective, with regular training and staff who feel confident raising concerns.
- Staffing levels are sufficient, and people were positive about visit length and reliability.
- Pre-employment checks, a thorough induction for new staff, and strong infection prevention and control are in place, and people are supported to make their own choices.
- Care records, risk assessments and medicines records were not always accurate or detailed enough.
- Inspectors recommended that audits and quality checks be made more robust so that shortfalls in records, risk assessments, medicines and person-centred care plans are identified.
- Some people would like to receive a rota for their visits but do not currently get one.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Ascot Care Agency will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Ascot Care Agency is backed by a local NHS health network. The nearest A&E is Darlington Memorial Hospital, 0.4 miles away. The local GP practice is BLACKETTS MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Darlington
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Ascot Care Agency, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Ascot Care Agency?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.