Whitehall Lodge Residential Home

Care home in Norwich, Norfolk

CQC Requires improvement29 beds
NeighbourhoodHigh Retirement CommunityCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address56-112 Whitehall Road, Norwich, NR2 3EW
Beds29

Do you run Whitehall Lodge Residential Home? Manage this listing free.

About

Whitehall Lodge Residential Home is situated on the outskirts of Norwich in Norfolk and is accessible by public transport. The home provides residential care across 29 registered beds.

The home was rated Requires Improvement by the Care Quality Commission in 2019. It was rated Good for Safety and Caring, and Good for Responsiveness, but Requires Improvement for Effectiveness and Well-led.

What inspectors found

CQC: Requires improvement

Report published 10 May 2019 · Last inspected 5 March 2019

Inspectors found that staff involve people in decisions about their care and ask for permission before providing support. People said they feel safe, staff understand how to protect them, and medicines are handled safely. Residents can join in community life and activities within the home.

Strengths noted
  • Staff are recruited safely and receive ongoing training and support for their roles.
  • Risks to individuals and within the environment are identified and managed.
  • Care plans are shaped around each person's needs and preferences.
  • People's independence, privacy and dignity are respected in daily care.
Areas to improve
  • Assessments of people's mental capacity were not carried out according to current guidance and law, which led to a breach relating to consent.
  • Checks on the quality of the service take place without a regular schedule.
  • The provider's oversight of the service was described as minimal.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

What's nearby

GP surgery800 m
A&E: Norfolk and Norwich University Hospital2.3 miles
Pub or bar250 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseAdequate
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

794 recorded crimes in the local area (April 2026)

Top categories:

Violent crime30%
Shoplifting20%
Anti-social behaviour17%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Norfolk pays care homes.
YearCouncil rate (per week)
2024£980
2025£1,015

What Norfolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Whitehall Lodge Residential Home is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 2.3 miles away. The local GP practice is WEST POTTERGATE MED PRAC, 0.5 miles away.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 2.3 mi
Nearest GP
WEST POTTERGATE MED PRAC · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Norwich

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Norwich Men's Shed

Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…

0.5 miles away · Source: Charity Commission (1171796)
Charity

Vision Norfolk

At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…

0.6 miles away · Source: Charity Commission (1206599)
Charity

Community Action Norwich

Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…

1.4 miles away · Source: Charity Commission (1079028)
Charity

Age Concern Norfolk

Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk

1.8 miles away · Source: Charity Commission (1077097)
Charity

Mangreen Trust

Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…

3.6 miles away · Source: Charity Commission (297985)
Charity

Swardeston Day Centre

Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…

3.7 miles away · Source: Charity Commission (1065872)

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Whitehall Lodge Residential Home, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart once we've read it. Only your first name and relationship are shown.

    Make an enquiry

    Your enquiry goes to Whitehall Lodge Residential Home so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Whitehall Lodge Residential Home?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.