St John's House
Care home in Norwich, Norfolk
Operated by Castlemeadow Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
St John's House is a 60-bed care home in Norwich, Norfolk, providing a range of care services tailored to residents' individual needs. The home is rated Outstanding overall by the Care Quality Commission, with an inspection report published in 2023. It was rated Good for safety, effectiveness and caring, and Outstanding for responsiveness and leadership.
The home supports older people aged 65 and over, offering accommodation and care within a purpose-built setting.
What inspectors found
CQC: OutstandingReport published 30 May 2023 · Last inspected 25 April 2023
Inspectors describe a warm, nurturing home where care is tailored to each person's life history, values and beliefs, including for people living with dementia. Staff are said to support people to make their own choices in the least restrictive way, and end-of-life care is described as especially thoughtful toward residents and their families. The report also notes strong community links and a quality assurance system that staff take part in.
- Compassionate, individualised care that inspectors say improved people's quality of life
- Support plans built around people's life histories, values and beliefs, including for those living with dementia
- Thoughtful end-of-life care that extends to families and loved ones
- Open, collaborative leadership with a quality assurance system that drives improvement and involves staff
- Minor shortfalls were identified during the inspection, which the registered manager acknowledged and addressed promptly
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected December 2025
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
794 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £980 |
| 2025 | £1,015 |
What Norfolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
St John's House is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 2.6 miles away. The local GP practice is WEST POTTERGATE MED PRAC, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Norwich
Local clubs, charities and support groups that help older residents stay active and connected.
Norwich Men's Shed
Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…
Vision Norfolk
At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…
Community Action Norwich
Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…
Age Concern Norfolk
Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk
Mangreen Trust
Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…
Swardeston Day Centre
Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…
Part of Castlemeadow Care
St John's House is one of 7 homes run by Castlemeadow Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Norwich
Information last reviewed October 2026.
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