Castlemeadow Care

St John's House Care Home

Residential care home in Norwich, Norfolk

Operated by Castlemeadow Care

CQC Outstanding60 bedsDementiaResidential
NeighbourhoodHigh Retirement CommunityCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address38 Heigham Rd, Norwich NR2 3AU, UK
Beds60
Weekly feefrom £1,395 · 2026
En-suite100%
All-inclusiveNo

Do you run St John's House Care Home? Manage this listing free.

About

St John's House Care Home is a 60-bed residential care home in Norwich, Norfolk, operated by Castlemeadow Care. It provides residential care, respite care, and specialist dementia support. The home is rated Outstanding by the Care Quality Commission, with particular strengths in how it responds to residents' needs and is led and managed. It received Good ratings for safety, effectiveness, and care quality.

Care provided

Dementia
Residential
Respite

Facilities

Cafe or Restaurant
Cinema
Dining Area
Gardens
Hair & Beauty Salon
Library & Reading Room
Lift
Own Furniture Allowed
Pets Allowed
Private Dining Area

Activities

Arts & Crafts
Baking & Cooking
Beer, Cocktails & Wine
Birthday & Holiday Celebrations
Book and Poetry
Dance & Music
Exercise & Fitness
Gardening & Flower Arranging
Hair & Beauty Treatments
Meditation & Yoga

What's nearby

GP surgery150 m
A&E: Norfolk and Norwich University Hospital2.6 miles
Bus stop300 m
Train station2.5 miles
Shops150 m
Pub or bar150 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

794 recorded crimes in the local area (April 2026)

Top categories:

Violent crime30%
Shoplifting20%
Anti-social behaviour17%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential carefrom £1,395
Published by the home, captured 2026
Published by the home, captured 2026
Dementia careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Norfolk usually pays £1,015 a week for residential care; families typically top up about £380 a week.

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Norfolk pays care homes.
YearThis home (per week)Council rate (per week)
2024—£980
2025—£1,015
2026£1,395—

What Norfolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

St John's House Care Home is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 2.6 miles away. The local GP practice is WEST POTTERGATE MED PRAC, 0.1 miles away.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 2.6 mi
Nearest GP
WEST POTTERGATE MED PRAC · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Norwich

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Norwich Men's Shed

Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…

0.5 miles away · Source: Charity Commission (1171796)
Charity

Vision Norfolk

At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…

0.6 miles away · Source: Charity Commission (1206599)
Charity

Community Action Norwich

Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…

1.4 miles away · Source: Charity Commission (1079028)
Charity

Age Concern Norfolk

Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk

1.8 miles away · Source: Charity Commission (1077097)
Charity

Mangreen Trust

Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…

3.6 miles away · Source: Charity Commission (297985)
Charity

Swardeston Day Centre

Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…

3.7 miles away · Source: Charity Commission (1065872)

Frequently asked questions

What is the location of St John's House?
This facility is based in Norwich and is conveniently near to many local conveniences.
How does the CQC evaluate St John's House?
The Care Quality Commission (CQC) is the body responsible for overseeing health and social care services in England. St John's House has received an outstanding rating, reflecting the high standard of care and safety provided at the facility.
What kinds of senior care does St John's House provide?
St John's House offers a variety of senior care options, including respite, dementia, and residential care.
What is the bed capacity of St John's House?
At present, St John's House can accommodate 60 residents.
Who is the proprietor of St John's House?
Castlemeadow Care is the owner and operator of this care home.
What sort of events and activities can one participate in at this care home?
St John's House offers a diverse range of health and wellness activities such as: Classes for Wellbeing, Yoga & Meditation, and Book and Poetry sessions.
How much does care at St John's House cost?
The cost of care at St John's House can differ based on the specific elderly care needs. The starting price for care is £1,395 per week.

For a more accurate estimate tailored to your specific requirements, it is recommended to contact the home directly at 01271 444038.

Part of Castlemeadow Care

St John's House Care Home is one of 7 homes run by Castlemeadow Care on AskBart. See how the group's homes are rated and where it operates.

See all 7 Castlemeadow Care listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at St John's House Care Home, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to St John's House Care Home so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run St John's House Care Home?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.