Laurel Lodge Care Home

Laurel Lodge Care Home

Residential care home in Norwich, Norfolk

Operated by Black Swan International

CQC Good32 bedsResidential
NeighbourhoodHigh Retirement CommunityCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address19 Ipswich Road, Norwich, NR2 2LN
Beds32

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About

Laurel Lodge Care Home is a 32-bed residential care home in Norwich, Norfolk, providing care for older people and those with physical disabilities. The home is rated Good by the Care Quality Commission across all key areas: Safe, Effective, Caring, Responsive and Well-led (report 2019).

The home aims to create a safe and professionally managed environment where residents' dignity, wellbeing and quality of life are central to daily care and support.

What inspectors found

CQC: Good

Report published 12 September 2019 · Last inspected 22 August 2019

Inspectors visited Laurel Lodge, a residential care home for older adults with room for up to 32 people, and found people happy with the care they receive. Staff were described as kind, respectful and sufficiently numerous on each shift, with medicines given when needed. The report says people were supported to make their own choices, consulted about how the home is run, and offered a varied activities programme and good food.

Strengths noted
  • Staff were described as kind and caring, and people said they were treated with respect
  • Medicines were given when people needed them, and staffing levels were sufficient to keep people safe
  • Good leadership, with staff feeling valued and supported and people's views acted upon
  • A varied activities programme and food that people said they enjoyed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Residential

Specialist care

Physical disabilities

Facilities

Communal Lounge
Dining Area
En-suite rooms
Gardens
Hair & Beauty Salon
Wheelchair Access

Food hygiene rating

Good

Food Standards Agency · inspected March 2026

What's nearby

GP surgery950 m
A&E: Norfolk and Norwich University Hospital2.6 miles
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

794 recorded crimes in the local area (April 2026)

Top categories:

Violent crime30%
Shoplifting20%
Anti-social behaviour17%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Norfolk pays care homes.
YearCouncil rate (per week)
2024£980
2025£1,015

What Norfolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Laurel Lodge Care Home is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 2.6 miles away. The local GP practice is LAKENHAM SURGERY, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 2.6 mi
Nearest GP · CQC Good
LAKENHAM SURGERY · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Norwich

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Norwich Men's Shed

Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…

0.5 miles away · Source: Charity Commission (1171796)
Charity

Vision Norfolk

At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…

0.6 miles away · Source: Charity Commission (1206599)
Charity

Community Action Norwich

Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…

1.4 miles away · Source: Charity Commission (1079028)
Charity

Age Concern Norfolk

Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk

1.8 miles away · Source: Charity Commission (1077097)
Charity

Mangreen Trust

Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…

3.6 miles away · Source: Charity Commission (297985)
Charity

Swardeston Day Centre

Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…

3.7 miles away · Source: Charity Commission (1065872)

Part of Black Swan International

Laurel Lodge Care Home is one of 21 homes run by Black Swan International on AskBart. See how the group's homes are rated and where it operates.

See all 21 Black Swan International listings →

Information last reviewed October 2026.

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