Methodist Homes
Cromwell House
Residential care home in Norwich, Norfolk
Operated by MHA (Methodist Homes)
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Cromwell House is a residential care home in Norwich, Norfolk, operated by Methodist Homes. It provides long-term residential care and short-stay respite care for up to 38 residents. The home is situated close to Norwich city centre.
The home was rated Requires Improvement overall by the Care Quality Commission in 2024. Of the five key-question areas, the Caring domain was rated Good; Safe, Effective, Responsive and Well-led were all rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 17 January 2024 · Last inspected 7 November 2023
Inspectors describe a home that cares for older adults and people living with dementia, where there are enough staff, although not all were recruited safely. People are said to be treated with respect, and residents enjoy the activities and social mealtimes on offer. Some care planning, medicines handling and oversight arrangements were found to need improvement.
- Staff are described as familiar with residents' backgrounds and life stories.
- Mealtimes are reported as sociable and enjoyable.
- Residents are encouraged to stay independent and keep up their hobbies.
- The registered manager is seen as approachable and caring by people and their families.
- Risk assessments and care records do not always reflect the care people actually need.
- Medicines are not always managed safely, and some people do not consistently receive them as prescribed.
- Quality checks and oversight of the service have not always been effective, although the provider has since acted on the inspectors' findings.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Facilities
Food hygiene rating
Very good
Food Standards Agency · inspected August 2025
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
794 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £980 |
| 2025 | £1,015 |
What Norfolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Cromwell House is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 2.7 miles away. The local GP practice is LAKENHAM SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Norwich
Local clubs, charities and support groups that help older residents stay active and connected.
Norwich Men's Shed
Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…
Vision Norfolk
At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…
Community Action Norwich
Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…
Age Concern Norfolk
Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk
Mangreen Trust
Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…
Swardeston Day Centre
Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…
Part of MHA (Methodist Homes)
Cromwell House is one of 100 homes run by MHA (Methodist Homes) on AskBart. See how the group's homes are rated and where it operates.
More care homes near Norwich
Information last reviewed October 2026.
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