The Oaks Residential Care Home
Care home in Upminster, Havering
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About
The Oaks Residential Care Home in Upminster, Havering, provides specialist dementia care for older people across 26 registered beds. The home supports residents living with dementia and is rated Good by the Care Quality Commission, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led. The report was published in 2023.
What inspectors found
CQC: GoodReport published 29 March 2023 · Last inspected 8 February 2023
Inspectors found the home was keeping people safe, with safeguarding systems, infection control in line with national guidance, managed medicines and recorded incident learning. Care was described as effective, with needs assessed before admission, trained staff, and good joint working with health services. Relatives and people reported that staff were caring, that privacy and dignity were respected, and that the management was well regarded.
- Safeguarding, infection control and medicines management were found to be safe, and incidents led to learning and action.
- Staff received induction, training, supervision and appraisal, and people said there were enough staff.
- Care plans were person-centred, activities were available, and complaints were handled appropriately.
- The registered manager was praised by people, relatives and staff, and the service engaged people through meetings and feedback.
- Visiting arrangements were restricted at the time, although the registered manager increased visiting times and removed the booking process during the inspection.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Food hygiene rating
Very good
Food Standards Agency · inspected June 2026
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAmple
Local crime statistics
83 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Havering council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,172 |
| 2025 | £1,230 |
What Havering council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Oaks Residential Care Home is backed by a local NHS health network. The nearest A&E is Queen's Hospital, 3.2 miles away. The local GP practice is CRANHAM VILLAGE SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Upminster
Local clubs, charities and support groups that help older residents stay active and connected.
Communi-tea Circle
The Communi-Tea Circle organise hosted social events to reduce loneliness and isolation amongst the elderly.
Age UK Bexley
To promote the relief of elderly people in and around the London Borough of Bexley.
Brentwood Community Transport
Provide transport options to people who find mainstream public transport difficult to access due to age, disability or geographical isolation. Assist the charitable work of organisations engaged…
Stroke Care International
The advancement Of health and saving of lives of elderly and people with disability through training, advice and support both at home and at a designated centre. Organising basic health checks.…
Carers' Support (Bexley)
Provides respite care at home for carers, enabling a carer to take a break while the person they look after remains in their own home where their usual routines can continue. We also provide…
Age UK Redbridge, Barking and Havering Ltd
Provision of a range of services to older people in and around London Boroughs of Redbridge, Barking & Dagenham and Havering to improve and maintain their quality of life.
More care homes near Upminster
Information last reviewed October 2026.
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