Ladyville Lodge

Nursing home in Upminster, Havering

CQC Good44 bedsDementiaNursing
AddressFen Lane, North Ockendon, Upminster, RM14 3PR
Beds44
Registered managerMaxine Maria Hall

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About

Ladyville Lodge is a family-owned care and nursing home in Upminster, in the London Borough of Havering, with 44 registered beds. It provides nursing care for people with complex needs, together with residential, dementia and respite care for older people, and it has a specialist dementia focus. The home sits on Fen Lane in North Ockendon and is set amid scenic views. Residents have access to a large outdoor space, along with lounges and dining areas, and meals are prepared in-house from a choice of nutritionally balanced options. Bedrooms can be personalised with residents' own belongings.

The Care Quality Commission rated Ladyville Lodge Good overall, with Good ratings across the five key questions: safe, effective, caring, responsive and well-led. The home runs a range of optional events and activities for residents and their families, and respite stays can be pre-booked up to 12 months in advance. Palliative care is also offered.

What inspectors found

CQC: Good

Report published 14 July 2022 · Last inspected 18 May 2022

Inspectors found that Ladyville Lodge, which cares for older people with nursing or dementia needs, is a welcoming home where staff are kind and respectful. People were supported with their medicines, health risks, food and choices, and were encouraged to stay in touch with family and take part in activities. Staff numbers, training and recruitment were judged appropriate, and infection control was in good order.

Strengths noted
  • Staff were described as kind and respectful, and people's communication needs and diversity were understood and met.
  • Medicines were managed and given safely, and risks to people's health were assessed and managed.
  • People received food and drink they liked, and the provider worked well with health professionals and other agencies.
  • Quality checks, audits and incident reviews were in place to spot problems and prevent them happening again.
Areas to improve
  • Some maintenance work was needed, including repairs to windows, doors and outdoor disposal areas, to make the home fully safe. The provider had plans in place for these works.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Nursing
Residential
Respite

Specialist care

Dementia

Facilities

Activities programme
Garden
Multiple lounges

Food hygiene rating

Very good

Food Standards Agency · inspected June 2026

What's nearby

GP surgery1.2 miles
A&E: Queen's Hospital5.5 miles
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseAdequate
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

Local crime statistics

83 recorded crimes in the local area (July 2026)

Top categories:

Violent crime35%
Anti-social behaviour18%
Burglary13%
Shoplifting10%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Nursing careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Havering council pays.

Care fee trajectory

Indicative weekly fee by year, against what Havering pays care homes.
YearCouncil rate (per week)
2024£1,172
2025£1,230

What Havering council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Ladyville Lodge is backed by a local NHS health network. The nearest A&E is Queen's Hospital, 5.5 miles away. The local GP practice is PEARTREE SURGERY & WEST HORNDON SURGERY, 1.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen's Hospital · 5.5 mi
Nearest GP · CQC Good
PEARTREE SURGERY & WEST HORNDON SURGERY · 1.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Upminster

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Communi-tea Circle

The Communi-Tea Circle organise hosted social events to reduce loneliness and isolation amongst the elderly.

1.4 miles away · Source: Charity Commission (1192364)
Charity

Age UK Bexley

To promote the relief of elderly people in and around the London Borough of Bexley.

5.4 miles away · Source: Charity Commission (1088399)
Charity

Brentwood Community Transport

Provide transport options to people who find mainstream public transport difficult to access due to age, disability or geographical isolation. Assist the charitable work of organisations engaged…

5.6 miles away · Source: Charity Commission (1135063)
Charity

Stroke Care International

The advancement Of health and saving of lives of elderly and people with disability through training, advice and support both at home and at a designated centre. Organising basic health checks.…

5.9 miles away · Source: Charity Commission (1176508)
Charity

Carers' Support (Bexley)

Provides respite care at home for carers, enabling a carer to take a break while the person they look after remains in their own home where their usual routines can continue. We also provide…

7.2 miles away · Source: Charity Commission (1075801)
Charity

Age UK Redbridge, Barking and Havering Ltd

Provision of a range of services to older people in and around London Boroughs of Redbridge, Barking & Dagenham and Havering to improve and maintain their quality of life.

7.8 miles away · Source: Charity Commission (1088435)

Information last reviewed October 2026.

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