Home care agency

The Care Company UK Limited

Home care agency in Kings Lynn, Norfolk

The Care Company UK Limited

Home care agency in Kings Lynn, Norfolk

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address50 Norfolk Street, Kings Lynn, PE30 1AG

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About

The Care Company UK Limited is a home care agency based in Kings Lynn, Norfolk, providing care and support in people's own homes. It supports older people, younger adults and those living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

The Care Company UK Limited was rated Good by the Care Quality Commission in 2019. The key-question grades were: Safe — Requires Improvement; Effective — Good; Caring — Good; Responsive — Good; Well-led — Good.

What inspectors found

CQC: Good

Report published 8 July 2019 · Last inspected 18 March 2019

Inspectors rated this King's Lynn domiciliary care agency, which supports 124 people in their own homes, as good. People and relatives described staff as caring, management as approachable, and carers as reliable, with people generally receiving care on time from familiar staff. Inspectors found the provider had expanded recently, kept staff well trained, and had good staff retention.

Strengths noted
  • Caring, approachable staff and management, as described by people and their relatives
  • Care usually delivered on time, with people building trusting relationships with carers
  • Person-centred, outcomes-based assessments, and a responsive approach to changing needs
  • Sufficient, well-trained staff and good staff retention
Areas to improve
  • People were not always told in advance who would be visiting them, and wanted rotas
  • Gaps in record keeping and governance, including care plan reviews and medicines audits, with extra staff already employed to address them
  • Some attention to detail lacking in risk assessments and recording, though inspectors did not find this significantly affected people

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital1.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — The Care Company UK Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Care Company UK Limited is backed by a local NHS health network. The nearest A&E is The Queen Elizabeth Hospital, 1.9 miles away. The local GP practice is SOUTHGATES SURGICAL & MEDICAL CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Queen Elizabeth Hospital · 1.9 mi
Nearest GP · CQC Good
SOUTHGATES SURGICAL & MEDICAL CENTRE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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