Home Instead
Home Instead West Norfolk
Home care agency in Kings Lynn, Norfolk
Operated by Home Instead
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Home Instead West Norfolk is a home care agency that provides care and support in people's own homes. It is part of the Home Instead brand and is based in Kings Lynn, Norfolk. The agency supports people living with dementia, older people aged 65 and over, and younger adults under 65. Its services include live-in care, which the operator describes as helping people stay independent and comfortable at home for longer, and support for families caring for someone with dementia.
The Care Quality Commission rates the agency Outstanding overall, based on a report published in 2019. Its key question ratings are Good for safe, effective and caring, and Outstanding for responsive and well-led.
What inspectors found
CQC: OutstandingReport published 31 October 2019 · Last inspected 16 September 2019
Inspectors found that this home care and companionship service supports mostly older people in their own homes, with support tailored to each person's needs and visits planned in advance. Regular caregivers build familiar, caring relationships with people and their families. Caregivers are described as having enough time for visits, being well supported, and being observed in their practice.
- Support is tailored to each person's needs, and visit schedules are shared in advance so people know who is coming and when.
- Regular caregivers build close, familiar relationships, and relatives see them as part of the family.
- Electronic call monitoring allows late calls to be rescheduled, and no missed calls were recorded.
- Staff are carefully recruited, trained regularly, given time between visits, and paid for travel time.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Home Instead West Norfolk will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead West Norfolk is backed by a local NHS health network. The nearest A&E is The Queen Elizabeth Hospital, 2.2 miles away. The local GP practice is SOUTHGATES SURGICAL & MEDICAL CENTRE, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead West Norfolk is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Kings Lynn
Information last reviewed October 2026.
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