Support Me at Home

Home care agency in North Walsham, Norfolk

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address8-9 St. Nicholas Court, Vicarage Street, North Walsham, NR28 9BY

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About

Support Me at Home is a home care agency, providing care and support in people's own homes from an office in North Walsham, Norfolk. It says its carers all live locally, which it describes as allowing a high-quality, efficient service, with a local office that families can call when needed. The agency supports older people, people living with dementia, and adults of working age with a range of needs, including physical disabilities, mental health needs, sensory impairment and learning disabilities. Before care starts, it arranges a visit to assess needs, then draws up a care plan tailored to the individual. Its staff receive a range of training. The agency has been rated Good by the Care Quality Commission, with Good grades across safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 17 November 2023 · Last inspected 6 November 2023

Inspectors found Support Me at Home delivers consistently person-centred, responsive support to younger adults and older people, including those living with dementia, mental health needs, physical disabilities or sensory impairments. People said they receive kind care from a small, stable staff group who arrive on time, and records supported this. Care plans are reviewed regularly and adjusted as needs change.

Strengths noted
  • Care is kind and individualised, with people consulted about their care and feeling listened to
  • Staff are safely recruited, inducted and receive ongoing training and support
  • Governance systems are effective and the service regularly seeks and acts on feedback
  • People say the service helps them stay independent and live in their own homes

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital15.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Support Me at Home will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Support Me at Home is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 15.7 miles away. The local GP practice is BIRCHWOOD MEDICAL PRACTICE, 0.2 miles away.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 15.7 mi
Nearest GP
BIRCHWOOD MEDICAL PRACTICE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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