Extra Care Home Services Ltd
Home care agency in North Walsham, Norfolk
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Extra Care Home Services Ltd is a home care agency based in North Walsham, Norfolk, providing care and support in people's own homes. It provides personal care to clients in North Walsham and offers domestic support across the North Norfolk area, including help with most jobs around the home on a regular basis. The agency's care focus is dementia, and it supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments, learning disabilities, substance misuse issues and eating disorders.
The Care Quality Commission rates the agency Outstanding overall, with Good ratings for Safe and Effective, and Outstanding ratings for Caring, Responsive and Well-led. The registered office is at Tudor House, Grammar School Road, North Walsham.
What inspectors found
CQC: OutstandingReport published 10 December 2019 · Last inspected 12 November 2019
Inspectors found that the registered manager led the service with a caring, inclusive approach, and that people, relatives and staff spoke very highly of it. Care was described as person-centred and holistic, with staff responding well to changing needs, building close relationships with people, and helping to reduce isolation. Safety, medicines, infection control, staffing and care planning were all judged to be carefully managed.
- The registered manager was praised for strong leadership and for fostering a caring, inclusive culture.
- Staff were described as kind, thoughtful and compassionate, with close, trusting relationships with people and their relatives.
- Care plans were thorough and individualised, people's views were listened to and acted on, and people were supported to stay independent and in control of their lives.
- Careful risk management, infection control and attention to incidents helped keep people safe, and positive risk-taking was supported where appropriate.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Extra Care Home Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Extra Care Home Services Ltd is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 15.6 miles away. The local GP practice is BIRCHWOOD MEDICAL PRACTICE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near North Walsham
Information last reviewed October 2026.
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