Sunrise Healthcare Ltd
Home care agency in Diss, Norfolk
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Sunrise Healthcare Ltd is an independent home care agency based in Diss, Norfolk, providing care and support in people's own homes. Since 2011 it has worked across South Norfolk to help local people stay in their own homes for as long as possible. Dementia is its care focus, and it supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse or eating disorders.
The agency is regulated by the Care Quality Commission and has an overall rating of Requires Improvement, from a report published in 2019. It is rated Good for being effective, caring and responsive, and Requires Improvement for safety and for being well-led.
What inspectors found
CQC: Requires improvementReport published 30 April 2019 · Last inspected 8 February 2019
Inspectors visited a domiciliary care agency in the Diss area of Norfolk that supported 35 people in their own homes. They found that most people spoke well of the service, valued having regular care staff, and felt involved in their care, with some able to change visit times at short notice to join social events. A weekly coffee morning organised by the provider had grown into a popular gathering, with guest entertainers and craft activities.
- Many people spoke highly of the service, and the provider received a large number of written compliments from people and families.
- People were supported by regular, familiar care staff and felt their needs were met.
- People felt involved in their care and had flexibility to change their care arrangements at short notice.
- A weekly coffee morning, with entertainers and crafts, gave people a valued social activity and a chance to make friends.
- Risk assessments needed to be completed with the most up-to-date information.
- The system for quality audits needed further development to suit the service's needs.
- Guidance was given on safely managing medicines, and two concerns raised with inspectors had not been handled through the complaints procedure.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Sunrise Healthcare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sunrise Healthcare Ltd is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 17.3 miles away. The local GP practice is LAWNS PRACTICE, 0.9 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Diss
Information last reviewed October 2026.
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