Home care agency
First Prime Care Ltd
Home care agency in Diss, Suffolk
First Prime Care Ltd
Home care agency in Diss, Suffolk
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
First Prime Care Ltd is a home care agency based in Diss, South Norfolk, that delivers care and support in people's own homes. It supports older people, younger adults, people with physical disabilities, people with mental health needs and people with learning disabilities. The agency says it matches each person's care requirements with a support team able to meet their individual needs, and that it can provide support around the clock where this is needed. It also states that it respects clients' cultural beliefs and works with honesty, ethical conduct and openness.
The Care Quality Commission rates First Prime Care Good overall, with Good ratings for safe, effective, caring, responsive and well-led care. The agency reports 15 years of experience in the care sector.
What inspectors found
CQC: GoodReport published 22 December 2023 · Last inspected 11 December 2023
Inspectors found that people were supported to make their own choices and to stay as independent as possible, with staff acting in the least restrictive way. People agreed to their care plans and risk assessments, and staff had clear records describing individual preferences, dignity and privacy. The provider and management team were described as committed to a caring, good-quality service.
- People's independence was encouraged and respected, and their choices and control over their lives were supported.
- Person-centred care records gave staff practical guidance on each person's needs and preferences.
- There were enough staff to carry out planned visits, and staff were recruited safely and trained to meet people's needs.
- Systems were in place to monitor care, identify shortfalls and learn from incidents and accidents.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — First Prime Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
First Prime Care Ltd is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 18.1 miles away. The local GP practice is LAWNS PRACTICE, 1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Diss
Information last reviewed October 2026.
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