Kingsley Home Care Services Limited
Home care agency in Diss, Norfolk
Operated by Kingsley Home Care Services
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Kingsley Home Care Services Limited is a home care agency based in Diss, South Norfolk, that provides care and support in people's own homes. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, people with mental health needs and people with sensory impairment. The agency says it can begin care within 24 hours of an initial call, and its services range from basic personal care to clinical assistance. It also offers discreet help with household tasks, companionship, and specialist support for conditions including dementia, Alzheimer's and palliative care, with care tailored to each person's needs.
The Care Quality Commission rates Kingsley Home Care Services Limited as Good overall, with Good ratings for each of the five key questions: safe, effective, caring, responsive and well-led. The rating was published in 2022.
What inspectors found
CQC: GoodReport published 23 March 2022 · Last inspected 9 March 2022
Inspectors describe a small domiciliary care agency that supports a few people in their own homes after a period of dormancy during the pandemic. People reported that the service was reliable and tailored to them, and they had confidence in their care workers. Staff said they felt well prepared through induction, training and infection control practice.
- Calls are planned and delivered well, with no late or missed visits recorded.
- Care is reviewed regularly, and pre-admission assessments are thorough.
- Feedback from people and their relatives is gathered regularly and used to adapt care.
- Systems protect people from harm and abuse, and staff know what action to take, with clear routes for raising concerns.
- A relative described frequent changes of care worker because of staff leaving, and two care packages had to be handed back to the local authority because of staffing shortages.
- The service is growing slowly and new referrals are assessed carefully to check that enough suitably skilled staff are available.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Kingsley Home Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Kingsley Home Care Services Limited is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 17.5 miles away. The local GP practice is LAWNS PRACTICE, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Kingsley Home Care Services
Kingsley Home Care Services Limited is one of 5 services run by Kingsley Home Care Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Diss
Information last reviewed October 2026.
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