Home care agency

PnS Domiciliary Services

Home care agency in Diss, Suffolk

PnS Domiciliary Services

Home care agency in Diss, Suffolk

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressOrchard View Barn, Thelnetham, Diss, IP22 1JF

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About

PnS Domiciliary Services is a home care agency based in Diss, South Norfolk, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. It was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 17 September 2019 · Last inspected 5 September 2019

Inspectors found that people using this domiciliary care service had their everyday risks assessed and managed, and that care visits were covered by enough care workers. Staff were described as trained to meet people's needs, and people's choices, dignity, privacy and independence were respected, including in decisions about end of life care. The service also had systems to monitor quality and act on people's views.

Strengths noted
  • Risks to people in their daily lives were assessed and managed, reducing the chance of avoidable harm
  • Staff were trained and people's health, diet and personal care needs were assessed, planned for and met
  • People's dignity, privacy, independence and choices were respected, and their wishes were acted on
  • Previous medicines-related shortfalls had been addressed, and the provider was no longer in breach of regulations

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery2.5 miles
Hospital12.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — PnS Domiciliary Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

PnS Domiciliary Services is backed by a local NHS health network. The nearest A&E is West Suffolk Hospital, 12.9 miles away. The local GP practice is BOTESDALE HEALTH CENTRE, 2.5 miles away.

Nearest hospital · A&E
West Suffolk Hospital · 12.9 mi
Nearest GP
BOTESDALE HEALTH CENTRE · 2.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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