Home care agency
South Western Care Services
Home care agency in Helston, Cornwall
South Western Care Services
Home care agency in Helston, Cornwall
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Do you run South Western Care Services? Manage this listing free.
About
South Western Care Services is a home care agency based in Helston, Cornwall, providing care and support to people in their own homes. The agency supports older people, younger adults, and those living with dementia, physical disabilities, mental health conditions and sensory impairment. It was rated Good by the Care Quality Commission in 2019, receiving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.
The agency's particular focus is dementia care, and it works with a range of client groups to enable people to remain in their own homes with the support they need.
What inspectors found
CQC: GoodReport published 12 November 2019 · Last inspected 10 October 2019
Inspectors rated this home-care agency good overall, noting that it supports around 40 older people with short visits in their own homes. Recruitment was found safe, staff were said to be well trained and supervised, and people described carers as friendly, patient and reliable with timings. Care plans were judged detailed, and the service was praised for leadership, quality checks and improvement since its last inspection.
- Staff are described as friendly, patient and caring, and people say they listen and chat with them
- Visits are mostly on time, call monitoring is used to check every planned visit happens, and people say timing has improved
- Care plans are accurate and detailed, including background and what people can still do for themselves
- Staff receive training, supervision, appraisals and regular team meetings, and the registered manager and leadership are well regarded
- Inspectors recommended the provider review the new weekend rota to improve how consistent people's planned visit times are
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceSparse
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — South Western Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
South Western Care Services is backed by a local NHS health network. The nearest A&E is Royal Cornwall Hospital (Treliske), 13.1 miles away. The local GP practice is HELSTON MEDICAL CENTRE, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Helston
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at South Western Care Services, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run South Western Care Services?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.