Home care agency

Penhellis Community Care Limited

Home care agency in Helston, Cornwall

Penhellis Community Care Limited

Home care agency in Helston, Cornwall

Operated by Penhellis Community Care

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address8 Water Ma Trout, Helston, TR13 0LW

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About

Penhellis Community Care Limited is a home care agency based in Helston, Cornwall. It provides care and support to people in their own homes, with a focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse, and eating disorders.

Penhellis Community Care Limited was rated Good by the Care Quality Commission in 2019, receiving Good ratings across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 21 November 2019 · Last inspected 23 October 2019

This domiciliary care agency, which supports around 250 people in their own homes in the area west of Truro, received a good rating at its 2019 inspection. Inspectors found that people felt safe, were treated with kindness and respect, and valued the continuity of having the same small, regular teams of staff. Visits were described as unhurried, and people and their families said care plans were accurate and up to date.

Strengths noted
  • People reported feeling safe, and staff were described as caring, respectful and skilled.
  • Rotas were well organised with enough staff, no missed visits were reported, and a phone-based monitoring app helped confirm visits and share information securely.
  • Staff received regular training and support from managers, and the service had an open, positive culture in which feedback was acted on.
  • Care plans gave clear guidance for each visit and were developed with people and their relatives; the service was described as well led, with clearly defined management roles.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital13.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Penhellis Community Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Penhellis Community Care Limited is backed by a local NHS health network. The nearest A&E is Royal Cornwall Hospital (Treliske), 13.2 miles away. The local GP practice is HELSTON MEDICAL CENTRE, 0.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Cornwall Hospital (Treliske) · 13.2 mi
Nearest GP · CQC Good
HELSTON MEDICAL CENTRE · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Penhellis Community Care

Penhellis Community Care Limited is one of 2 services run by Penhellis Community Care on AskBart. See how the group's services are rated and where it operates.

See all 2 Penhellis Community Care listings →

Information last reviewed October 2026.

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