Carmel Care & Support Limited Camborne
Home care agency in Camborne, Cornwall
Operated by Valorum Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Carmel Care & Support Limited operates a home care agency based in Camborne, Cornwall. The service delivers care and support to people in their own homes, with a focus on dementia. It supports older people aged 65 and over, younger adults, and those living with physical disabilities, mental health needs, sensory impairment and learning disabilities.
In its 2023 inspection, the Care Quality Commission rated Carmel Care & Support Limited as Requires Improvement overall. The agency was rated Good for its caring and responsive approach, but rated Requires Improvement for safety, effectiveness and leadership.
What inspectors found
CQC: Requires improvementReport published 9 January 2023 · Last inspected 21 November 2022
Inspectors found that staff cared for the people they support, understood how to protect them from abuse and discrimination, and respected their decisions. Staffing had recently improved, and the service had been able to meet people's support needs consistently. However, the model of care limited people's choice and independence in some settings.
- Staff were described as caring, understood their role in protecting people from abuse and discrimination, and respected people's decisions and choices.
- Recent staffing improvements, supported by agency workers, meant the level of help people needed was being reliably met.
- Recruitment was safe, infection prevention and control procedures were appropriate, and staff wore protective equipment in line with current guidance.
- Staff spoke positively about support from the new acting manager, and relatives were complimentary about the new approach.
- Medicines were not managed safely: administration records were not accurately completed, and staff lacked clear guidance on as-required and emergency medicines.
- Two of the three settings operated more like care homes, with rolling staff rotas and a communal weekly menu limiting people's choice, control and independence.
- Restrictive practices for people who lacked capacity were not reported to the local authority, and staff and managers were unclear on assessing capacity for specific decisions.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsSparse
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Carmel Care & Support Limited Camborne will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Carmel Care & Support Limited Camborne is backed by a local NHS health network. The nearest A&E is Royal Cornwall Hospital (Treliske), 9.8 miles away. The local GP practice is VEOR SURGERY, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Valorum Care
Carmel Care & Support Limited Camborne is one of 30 services run by Valorum Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Camborne
Information last reviewed October 2026.
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