Home care agency
Proper Care (Cornwall) Limited
Home care agency in Helston, Cornwall
Proper Care (Cornwall) Limited
Home care agency in Helston, Cornwall
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Proper Care (Cornwall) Limited is a home care agency based in Helston, Cornwall, providing care and support in people's own homes. It supports a range of client groups, including people living with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. Its services are funded through sources including the NHS, local authority adult care, specialist disability charities, hospices and private payment.
The agency holds an overall rating of Good from the Care Quality Commission, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. Its CQC report was published in 2023.
What inspectors found
CQC: GoodReport published 29 March 2023 · Last inspected 10 March 2023
Inspectors found that people using this domiciliary care agency, most of whom are older and may have dementia or a physical disability, felt safe and spoke warmly about the support they received. Staff were described as trained to meet people's needs, and visits generally ran to schedule, with managers also completing care visits themselves. The service was recruiting to address some staffing pressures.
- People and relatives gave very positive feedback and said they would recommend the service.
- Recruitment was carried out safely, and staff had training suited to the support people needed.
- Visit planning was reliable: people knew when to expect staff, rotas allowed travel time, and new care was only taken on when enough staff were available.
- Medicines were managed safely, infection control was understood, risks were assessed, and leadership and quality checks were effective, with earlier concerns addressed.
- The service was experiencing staffing challenges and had an ongoing recruitment campaign to fill vacancies.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Proper Care (Cornwall) Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Proper Care (Cornwall) Limited is backed by a local NHS health network. The nearest A&E is Royal Cornwall Hospital (Treliske), 13.6 miles away. The local GP practice is HELSTON MEDICAL CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Helston
Information last reviewed October 2026.
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