Shalom Home Care Limited
Home care agency in Leicester
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Shalom Home Care Limited is a home care agency based in Leicester, in the East Midlands, providing care and support in people's own homes. It says it offers a broad range of tailored services for adults across the UK, with a particular focus on dementia. The agency supports people of all ages, including older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities.
Its team is on call around the clock, so help is available at any hour. Each care plan is built around the individual rather than a standard routine. The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring and responsive care, and Requires Improvement for well-led care. The report was published in 2020.
What inspectors found
CQC: GoodReport published 14 October 2020 · Last inspected 1 October 2020
Inspectors found that staff understood people's needs and their duties in keeping people safe, and that they had regular meetings and supervision with support, including during the pandemic. Some people found the management side hard to reach and felt they had little contact with the registered manager.
- Staff were described as having a good understanding of people's needs and of their responsibility to report concerns about people's health and welfare.
- Staff met regularly and had supervision that gave them a chance to share views and receive guidance, and they spoke positively about the support they got.
- Recording and planning of staff supervision and training improved, as did the recording and management of people's medication.
- A Covid-19 contingency plan was in place, and staff had training on the virus, infection control and the correct use of protective equipment.
- The electronic system for recording care needed more staff training, more consistent use and better monitoring so it could be used effectively to check service quality.
- Some people found it difficult to reach office-based staff and to get quick replies, and felt that limited contact with the registered manager affected their views of the service.
- Not everyone could recall being involved in surveys used to gather people's views about the service.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Shalom Home Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Shalom Home Care Limited is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 3.7 miles away. The local GP practice is SILVERDALE MEDICAL CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
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