iCall Care
Home care agency in Leicester
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
iCall Care is a home care agency based in Leicester, East Midlands, providing care and support in people's own homes. It has been operating since 2013, with a particular focus on dementia. The agency supports people living with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities, sensory impairments or learning disabilities.
The Care Quality Commission rates iCall Care as Good overall, in a report published in 2019. It received a Good rating for each of the five key questions: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 26 June 2019 · Last inspected 4 June 2019
Inspectors rated this domiciliary care agency good, with the report noting that it supports adults in their own homes or with family. Staff are described as kind, caring and committed, and people and relatives gave consistently positive feedback about the support they receive. Care plans are tailored to individual preferences and backgrounds, and the provider is described as open and receptive to improvement.
- Safe care, with staff who understand how to protect people from harm and risk assessments that guide their actions
- Staff are described as kind, caring, respectful and well supported, with access to training
- Care plans are personalised and reflect people's preferences, culture and religious background
- Families reported a very positive experience of end of life care
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — iCall Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
iCall Care is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 3 miles away. The local GP practice is JOHNSON MEDICAL PRACTICE, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
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