Leicester
Home care agency in Leicester
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Leicester is a home care agency based in Leicester, East Midlands, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities and sensory impairment.
Leicester was rated Requires Improvement by the Care Quality Commission in 2023. The inspection found the agency Effective, Caring and Responsive, though it identified concerns in the Safe and Well-led key questions.
What inspectors found
CQC: Requires improvementReport published 7 June 2023 · Last inspected 13 April 2023
Inspectors found that people receiving personal care from this home care agency felt safe with the staff who supported them. Support workers were described as regular, knowing people's needs and routines, and the service had enough staff, with medicines, infection control and people's choices supported well. However, the report found that the provider's oversight was not effective and that risks and care plans were not always kept current, which led to a breach and a move from good to requires improvement.
- People said they felt safe with the staff who supported them, and staff were knowledgeable about safeguarding.
- Staff were recruited safely, trained for their roles, and had their competence checked.
- Regular care workers knew people's needs and routines, and there were sufficient staff to meet them.
- Medicines were handled safely where needed, infection prevention practices were followed, and people were supported to make their own choices.
- The provider's oversight systems were not used effectively to monitor care quality and drive improvements, including checks on care records, staff punctuality, training and policies.
- Risks to people were not always identified, managed or monitored.
- Care plans were not always kept up to date or gave staff enough current guidance to keep people safe.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Leicester will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Leicester is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 2.4 miles away. The local GP practice is DR B MODI, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
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