Blue Arch Homecare
Home care agency in Leicester
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- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Blue Arch Homecare is a home care agency based in Leicester, providing care and support in people's own homes. It focuses on dementia and supports people across several client groups, including older people, younger adults under 65, people with physical disabilities, people with sensory impairments and people with learning disabilities.
The agency's process starts with a phone call or an online enquiry. It then discusses the person's initial needs and arranges a home visit to assess their care requirements. Services are tailored to fit each person's needs and lifestyle.
The Care Quality Commission rates Blue Arch Homecare as Requires Improvement overall, in a report published in 2022. It is rated Good for being effective, caring and responsive, and Requires Improvement for being safe and well-led.
What inspectors found
CQC: Requires improvementReport published 9 November 2022 · Last inspected 29 September 2022
Inspectors found that most people and relatives they spoke with were content with the care from staff and with how the service was managed, though two relatives were unhappy with some parts of it, mainly late visits and call times that had not been agreed. The agency provides personal care in people's own homes to 43 people, and the report says care plans matched individual needs and that the registered manager worked openly. The overall rating remains requires improvement, following a focused review of safety and leadership.
- Most people and relatives spoken with were satisfied with the care provided by staff and the way the service was managed.
- The registered manager responded quickly when concerns were raised with them.
- Care plans were found to match people's individual needs, and most risks were described in useful detail.
- The registered manager was said to understand their responsibilities and to run the service in an open, transparent way.
- Two relatives were dissatisfied, citing late calls and call times that had not been agreed.
- Infection protection was only largely in place, and the registered manager had to act to make sure all staff wore full protective equipment.
- Quality checks did not always look at call times or the care actually delivered.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Blue Arch Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Blue Arch Homecare is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 3 miles away. The local GP practice is JOHNSON MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
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