Home care agency
Onduty 24 Limited
Home care agency in Leicester
Onduty 24 Limited
Home care agency in Leicester
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Onduty 24 Limited? Manage this listing free.
About
Onduty 24 Limited is a home care agency based in Leicester that delivers care and support to people in their own homes. The agency supports older people and younger adults, including those with physical disabilities, mental health needs and learning disabilities. It provides personal care tailored to suit individual circumstances and availability.
Onduty 24 Limited was rated Good by the Care Quality Commission in 2019 across all five key areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 24 May 2019 · Last inspected 1 May 2019
Inspectors found that people receiving care in their own homes felt safe and well supported, and described staff as kind and caring. Care was tailored to each person's needs and routines, with plans drawn up together with people and their relatives. Most staff had received suitable training and support, although some training still needed to be completed.
- People and relatives described staff as kind, caring and respectful.
- Safeguarding and whistleblowing arrangements were effective, and staff knew how to recognise abuse and what to do about concerns.
- Care plans were detailed and person centred, and risks to people were managed safely and reviewed regularly.
- People were supported appropriately with their medicines and to reach healthcare professionals, and staff understood the Mental Capacity Act and sought consent before providing personal care.
- Not all staff had completed the training they need, and the manager is responsible for making sure this is done as soon as possible.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Onduty 24 Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Onduty 24 Limited is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 3.9 miles away. The local GP practice is JOHNSON MEDICAL PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Onduty 24 Limited, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Onduty 24 Limited?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.