BRAND City and County Healthcare Group
Comfort Call Newcastle
About
Comfort Call Newcastle is a care home in Newcastle upon Tyne, Tyne and Wear, run by City and County Healthcare Group. It provides dementia care and also supports older people aged 65 and over, younger adults under 65, people with physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse. The home was rated Good by the Care Quality Commission in 2023.
All five key areas of care assessed by the CQC — Safety, Effectiveness, Caring, Responsiveness and Leadership — were rated Good.
Care provided
Specialist care
Nearby amenities
Care fee trajectory
Indicative weekly fee over time, against the local authority cost-of-care rate, for pricing transparency.
Local health safety net
Comfort Call Newcastle is backed by a local NHS health network. The nearest A&E is Royal Victoria Infirmary, 2.4 miles away. The local GP practice is WESTERHOPE MEDICAL GROUP, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
The real 10-year cost of a retirement flat
The purchase price is only part of the picture. Service charges and an event (deferred-management) fee on resale add up — and retirement flats often don’t rise in value like ordinary homes. Adjust the figures below to see an illustrative total for Comfort Call Newcastle.
≈ £8,500/year · £163/week
Illustrative only — a transparent model, not a quote, valuation or prediction. Event fees, service charges and resale values vary by scheme and contract; confirm the actual figures and full lease terms with the operator before deciding.
More retirement homes near Newcastle upon Tyne
Information last reviewed September 2026.
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