Home care agency
London Care (Rogallo Place)
Home care agency in Chatham, Medway
City and County Healthcare Group
London Care (Rogallo Place)
Home care agency in Chatham, Medway
Operated by City and County Healthcare Group
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
London Care (Rogallo Place) is a home care agency operated by City and County Healthcare Group, based in Chatham, Medway, Kent. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.
The agency was rated Requires Improvement by the Care Quality Commission in 2019. It was rated Good for Effective and Caring, and Requires Improvement for Safe, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 18 December 2019 · Last inspected 15 November 2019
Inspectors found that people at Rogallo Place received the care they needed when they needed it, and that staff were kind, knew people's routines well, and respected their privacy, dignity and independence. Staff were described as skilled, recruited safely and enough in number, and people said they felt safe. Care plans were updated when needs changed, and the service worked closely with local authority and health professionals.
- Staff were kind and caring, and knew people and their preferred routines well
- People felt safe, and staff were trained to recognise and report abuse
- Staff were skilled, knowledgeable, and worked with health professionals to keep people healthy
- The registered manager and staff were described as working well with the local authority and other professionals
- Recording of people's medicines was not consistently accurate
- Some people had not been given the chance to discuss their end of life preferences if they wished to
- Some shortfalls found during inspection had been missed by audits, and some audit findings had not been acted on in time
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — London Care (Rogallo Place) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
London Care (Rogallo Place) is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 2.2 miles away. The local GP practice is MAIDSTONE ROAD SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City and County Healthcare Group
London Care (Rogallo Place) is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Chatham
Information last reviewed October 2026.
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