Kings Hill
Home care agency in Chatham, Medway
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Kings Hill is a home care (domiciliary care) agency based in Chatham, Medway, Kent, providing care and support in people's own homes, with a particular focus on dementia. It aims to help the people it supports live as independently as possible while staying active in their communities. Care is personalised to each individual, with dignity, safety and wellbeing kept at the heart of the support provided.
The agency supports older people, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse or eating disorders. The Care Quality Commission rates Kings Hill as Requires Improvement overall, based on a report published in 2022. It is rated Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 16 March 2022 · Last inspected 12 January 2022
Inspectors found that people using this home-care service were happy with it, and that the service has moved out of special measures and is no longer rated inadequate in any area. However, the report says quality monitoring is still not strong enough, the provider has been slow to act without prompting, and recruitment and staff file checks remain inadequate. Improvements were noted in personalised care plans, and staff were up to date with mandatory training apart from moving and handling, which was booked after the visit.
- People who used the service were positive about their experience
- Care plans include individual details about people's likes, dislikes and what matters to them
- The views of people using the service were sought
- Staff were up to date with most mandatory training
- Quality monitoring systems are not yet sufficient to identify shortfalls and drive improvement
- Staff recruitment remains ineffective and staff files were not available at the visit
- Fire risk linked to emollient creams had not been addressed despite being raised at the previous inspection
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Kings Hill will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Kings Hill is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 2.4 miles away. The local GP practice is REACH HEALTHCARE, 0.9 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Chatham
Information last reviewed October 2026.
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