Home care agency

White Cross Care Ltd

Home care agency in Chatham, Medway

White Cross Care Ltd

Home care agency in Chatham, Medway

CQC Good
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressFort Horsted Business Centre, Primrose Close, Chatham, ME4 6HZ

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About

White Cross Care Ltd is a domiciliary care provider based in Chatham, Medway, offering care and support delivered in clients' own homes. The agency works with older people aged 65 and over, younger adults, and people with physical disabilities, mental health conditions, sensory impairment, or learning disabilities.

White Cross Care Ltd was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key areas: safety, effectiveness, caring, responsiveness and leadership.

What inspectors found

CQC: Good

Report published 6 June 2019 · Last inspected 4 April 2019

The service provides personal care to 20 people living in their own homes, including older adults and younger adults, some of whom have dementia, learning disabilities or mental health conditions. Inspectors found that people and their relatives valued staff who were courteous and caring, and that the service kept its overall Good rating from the previous inspection in 2016.

Strengths noted
  • People and relatives described staff as polite, caring and reliable, and praised the quality of care from the start.
  • Staff were trained to safeguard people, and medicines were given safely by trained staff.
  • Care plans were based on assessments of each person's needs and were kept up to date.
  • Recruitment checks, staff supervision, incident reviews and infection control measures were in place, and people and staff could share their views about the service.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital1.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — White Cross Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

White Cross Care Ltd is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 1.9 miles away. The local GP practice is MAIDSTONE ROAD SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Medway Maritime Hospital · 1.9 mi
Nearest GP · CQC Good
MAIDSTONE ROAD SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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