Bumade Healthcare Services Ltd
Home care agency in Chatham, Medway
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- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Bumade Healthcare Services Ltd is a home care agency based in Chatham, Medway, Kent, providing care and support in people's own homes. It supports older people aged 65 and over, as well as younger adults under 65. Its services include support at home, live-in care, companion care, housekeeping and personal assistance, available around the clock on every day of the week. The agency says its trained staff offer companionship and aim to help people maintain their wellbeing and independence at home.
The agency was rated Requires Improvement overall by the Care Quality Commission, with its report published in 2023. Its caring key question was rated Good, while safe, effective, responsive and well-led were each rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 4 May 2023 · Last inspected 27 March 2023
Inspectors found that the provider's risk records were not always complete or updated after changes in people's needs or reviews, and that mental capacity assessments had not been carried out. Staff were described as kind, caring and considerate, and were said to be trained, safely recruited and able to recognise and report abuse. Feedback from people and relatives was mostly positive, though they asked for better communication between staff and the people being supported.
- Staff were described as kind, caring and considerate, and encouraged people to be as independent as possible
- Safeguarding concerns were identified and reported appropriately, with relevant professionals consulted when needed
- Staff were recruited safely and received training
- Care plans included personal details such as likes, dislikes, routines and hobbies, and people's needs were assessed before they started with the service and reviewed
- Risk records were not always comprehensive or updated after changes in people's needs or reviews
- Mental capacity assessments had not been completed, and decision-specific records lacked detail
- People and relatives asked for improved communication between staff and the people receiving support
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Bumade Healthcare Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Bumade Healthcare Services Ltd is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 2.7 miles away. The local GP practice is KING GEORGE ROAD SURGERY, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Chatham
Information last reviewed October 2026.
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