Home care agency

Lifetree Homecare Ltd

Home care agency in Bury St Edmunds, Suffolk

Lifetree Homecare Ltd

Home care agency in Bury St Edmunds, Suffolk

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 9, Woodside Business Park, Thetford Road, Ingham, Bury St. Edmunds, IP31 1NR

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About

Lifetree Homecare Ltd is a home care agency based in Bury St Edmunds, West Suffolk, providing care and support in people's own homes. It helps people who need support with daily living to stay at home, where they can feel safest and most themselves. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

The agency shapes its care around each person's needs, routines and preferences, with an emphasis on dignity, respect and independence. Its approach centres on listening, understanding each person's circumstances and taking the time to do things properly rather than offering quick fixes. The Care Quality Commission rated the agency Good overall in its 2023 report, with Good ratings for safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 13 February 2023 · Last inspected 1 February 2023

Inspectors describe Lifetree Homecare Ltd, a domiciliary care service supporting adults in their own homes, which had no rating before this first comprehensive inspection. Visitors found that people's choices and independence were respected, that care plans were built from assessments involving people and their representatives, and that people and relatives described care workers as caring and respectful. Feedback about the management team was positive, with lessons learned from incidents and people's views sought and acted on.

Strengths noted
  • People's choices and independence were promoted and respected, and care workers were described as listening to them.
  • Care plans were person-centred and based on assessments that included people and their representatives.
  • Feedback from people, relatives, staff and other professionals about leadership was positive, with continuous improvement and learning from incidents.
  • Medicines support was provided and monitored, there were enough care workers to cover visits, and staff received training suited to people's needs.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery3.9 miles
Hospital5.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Lifetree Homecare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Lifetree Homecare Ltd is backed by a local NHS health network. The nearest A&E is West Suffolk Hospital, 5.1 miles away. The local GP practice is SWAN SURGERY, 3.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
West Suffolk Hospital · 5.1 mi
Nearest GP · CQC Good
SWAN SURGERY · 3.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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