Home care agency

St Edmunds Care

Home care agency in Bury St Edmunds, Suffolk

St Edmunds Care

Home care agency in Bury St Edmunds, Suffolk

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 9, Ground floor, Abbotsgate House, Hollow Road, Bury St Edmunds, IP32 7AP

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About

St Edmunds Care is a home care agency based in Bury St Edmunds, West Suffolk. It provides care and support delivered in people's own homes, with a particular focus on dementia care. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities.

St Edmunds Care was rated Good by the Care Quality Commission in 2019, receiving Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 27 November 2019 · Last inspected 22 October 2019

This home care service supports people in their own homes in Bury St Edmunds and nearby villages. Inspectors found that staff understand people's needs, preferences and changing circumstances, and that support is tailored to each person and encourages independence. People and relatives said they could raise complaints and had confidence that these would be acted on.

Strengths noted
  • Staff are trained and know how to recognise and report concerns about people's safety and wellbeing.
  • Risks are assessed and staff follow those assessments, and people's medicines are managed safely by trained staff.
  • Staffing levels meet people's needs, and recruitment processes were found to be safe.
  • Care is personalised and needs are assessed before a person starts using the service.
Areas to improve
  • Inspectors recommended that the provider review how it stays informed about changes in legal requirements.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital1.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — St Edmunds Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

St Edmunds Care is backed by a local NHS health network. The nearest A&E is West Suffolk Hospital, 1.8 miles away. The local GP practice is SWAN SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
West Suffolk Hospital · 1.8 mi
Nearest GP · CQC Good
SWAN SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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