PentaCare (West Suffolk)

Home care agency in Bury St Edmunds, Suffolk

Operated by Pentacare Services

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address48 Eastgate Street, Bury St. Edmunds, IP33 1YW

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About

PentaCare (West Suffolk) is a home care agency based in Bury St Edmunds that delivers care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and substance misuse concerns.

PentaCare (West Suffolk) was rated Good by the Care Quality Commission in 2026 across all key areas: Safe, Effective, Caring, Responsive and Well-led.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — PentaCare (West Suffolk) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

PentaCare (West Suffolk) is backed by a local NHS health network. The nearest A&E is West Suffolk Hospital, 1.3 miles away. The local GP practice is SWAN SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
West Suffolk Hospital · 1.3 mi
Nearest GP · CQC Good
SWAN SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Pentacare Services

PentaCare (West Suffolk) is one of 4 services run by Pentacare Services on AskBart. See how the group's services are rated and where it operates.

See all 4 Pentacare Services listings →

Information last reviewed October 2026.

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