Home care agency

Bury Home Care

Home care agency in Bury St Edmunds, Suffolk

Suffolk County Council

Bury Home Care

Home care agency in Bury St Edmunds, Suffolk

Operated by Suffolk County Council

CQC OutstandingDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWest Suffolk House, Western Way, Bury St Edmunds, IP33 3YU

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About

Bury Home Care is a home care agency run by Suffolk County Council, based in Bury St Edmunds. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse, and eating disorders.

Bury Home Care was rated Outstanding by the Care Quality Commission in 2019. It was rated Good for safety, effectiveness and caring, and Outstanding for responsiveness and leadership.

What inspectors found

CQC: Outstanding

Report published 19 July 2019 · Last inspected 6 June 2019

Following a planned inspection in June 2019, inspectors rated this short-term reablement home care service outstanding. The service, which supported 100 people at the time, helps people regain skills after hospital stays and assesses whether longer-term care is needed. Inspectors found staff used reablement approaches in everyday support, worked closely with other professionals, and were described as caring and well supported.

Strengths noted
  • Care plans were regularly updated as people's reablement progressed, with goals set at ambitious but realistic levels
  • Close joint working with partners, including the local clinical commissioning group, shortened the time between people being ready to leave hospital and returning home with support in place
  • Staff reported feeling valued and supported, with good access to training and development
  • An open, caring culture was evident, with a knowledgeable manager and a well-run service

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseAmple
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Bury Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Bury Home Care is backed by a local NHS health network. The nearest A&E is West Suffolk Hospital, 1.5 miles away. The local GP practice is VICTORIA SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
West Suffolk Hospital · 1.5 mi
Nearest GP · CQC Good
VICTORIA SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Suffolk County Council

Bury Home Care is one of 2 services run by Suffolk County Council on AskBart. See how the group's services are rated and where it operates.

See all 2 Suffolk County Council listings →

Information last reviewed October 2026.

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