Home Instead Bury St Edmunds

Home care agency in Bury St Edmunds, Suffolk

Operated by Home Instead

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 3, Old Wool Warehouse, St. Andrews Street South, Bury St. Edmunds, IP33 3PH

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About

Home Instead Bury St Edmunds is a home care agency that delivers care and support in people's own homes across West Suffolk, from Bury St Edmunds to Diss and Stowmarket. Its specialist focus is dementia, and it also supports older people, younger adults under 65, and people with physical disabilities, mental health needs or sensory impairment. According to the agency, care workers are matched to each person by skills, interests and personality, so support is tailored to the individual. It also says it guides people through each step at their own pace, with transparent pricing from the outset.

The Care Quality Commission rates the agency Good overall, with Good ratings across all five key questions: safe, effective, caring, responsive and well-led. That report was published in 2023.

What inspectors found

CQC: Good

Report published 23 February 2023 · Last inspected 23 January 2023

Inspectors describe Home Instead Bury St Edmunds as a home care service supporting around ten adults in their own homes, some living with dementia, physical disabilities or sensory impairments. Care is described as personalised and delivered by staff with the skills to do their jobs, with people and relatives praising them as patient and caring, and as punctual about the agreed visit times. The service was rated good overall at its first inspection, which was prompted by a review of information held about it.

Strengths noted
  • Staff are described as having the knowledge and skills for their roles, and people and relatives spoke warmly of their kindness and patience.
  • Visits are punctual and last the agreed length of time.
  • Safe recruitment and safeguarding procedures are in place, and people and relatives said they felt safe with staff.
  • People's needs are assessed before care starts, and care plans and risk assessments are written and updated with people and their families.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital0.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Instead Bury St Edmunds will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead Bury St Edmunds is backed by a local NHS health network. The nearest A&E is West Suffolk Hospital, 0.7 miles away. The local GP practice is ANGEL HILL SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
West Suffolk Hospital · 0.7 mi
Nearest GP · CQC Good
ANGEL HILL SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead Bury St Edmunds is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

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