City and County Healthcare Group

Human Support Group Limited - Appleton Lodge

Home care agency in Spennymoor, County Durham

Operated by City and County Healthcare Group

CQC GoodDementia
AddressAppleton Lodge, Derwent Terrace, Spennymoor, DL16 6DL

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About

Human Support Group Limited – Appleton Lodge is a home care agency based in Spennymoor, County Durham. It provides domiciliary care and support to people in their own homes, with a particular focus on dementia. The agency supports older people, younger adults, and people with physical disabilities, mental health needs and sensory impairment.

The agency was rated Good by the Care Quality Commission in 2019 across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led. Human Support Group Limited – Appleton Lodge is part of City and County Healthcare Group.

What inspectors found

CQC: Good

Report published 23 July 2019 · Last inspected 10 June 2019

Inspectors visited this extra care service, which helps people live independently in their own flats and was providing personal care to 15 people at the time. The report describes people feeling secure with the support they receive, and staff who are trained, supervised and build warm relationships with the people they support. Care plans are detailed and reviewed regularly, and people are involved in decisions about their care.

Strengths noted
  • People said they received a good service and felt secure with the help that staff gave them.
  • Accidents and incidents were recorded and looked into, and risk assessments were in place.
  • Staff received suitable training and supervision, and recruitment processes and staffing levels were considered adequate for people's needs.
  • Staff respected people's independence, privacy and dignity, and people had as much choice and control over their lives as possible.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital5.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Human Support Group Limited - Appleton Lodge will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Human Support Group Limited - Appleton Lodge is backed by a local NHS health network. The nearest A&E is University Hospital of North Durham, 5.9 miles away. The local GP practice is ST ANDREW'S MEDICAL PRACTICE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
University Hospital of North Durham · 5.9 mi
Nearest GP · CQC Good
ST ANDREW'S MEDICAL PRACTICE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of City and County Healthcare Group

Human Support Group Limited - Appleton Lodge is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.

See all 150 City and County Healthcare Group listings →

Information last reviewed October 2026.

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