Home care agency

Extra Care

Home care agency in Spennymoor, County Durham

Extra Care

Home care agency in Spennymoor, County Durham

CQC GoodDementia
AddressThe Coulson Centre, Spennymoor, DL16 7RS

Do you run Extra Care? Manage this listing free.

About

Extra Care is a home care agency based in Spennymoor, County Durham, providing care and support delivered in people's own homes. The agency works with older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. Extra Care was rated Good by the Care Quality Commission in 2024, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 2 February 2024 · Last inspected 16 January 2024

Inspectors rated this Extra Care service good overall, with the rating unchanged from its last inspection. The service supports 210 people living in flats across seven schemes in County Durham. The report describes steady, personalised everyday care, with people seeing the same small group of staff and staff arriving on time.

Strengths noted
  • Risks to people's health, safety and wellbeing were managed well, and medicines were given safely.
  • Staff were trained to recognise and report abuse, and people said they felt safe with them.
  • Care plans were personalised, reviewed regularly, and encouraged people to do tasks independently.
  • The management team was described as approachable and open to feedback, and the registered manager was seen as a positive influence.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected January 2026

What's nearby

GP surgery650 m
Hospital6.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Extra Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Extra Care is backed by a local NHS health network. The nearest A&E is University Hospital of North Durham, 6.2 miles away. The local GP practice is ST ANDREW'S MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
University Hospital of North Durham · 6.2 mi
Nearest GP · CQC Good
ST ANDREW'S MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Extra Care, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Extra Care so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Extra Care?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.