Clece Care Services
Dale Care Durham
Home care agency in Durham, County Durham
Operated by Clece Care Services
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About
Dale Care Durham is a home care agency in Durham, County Durham, operated by Clece Care Services, with a focus on dementia. It supports people in their own homes, helping them to live independently with tasks such as shopping, laundry and ironing, cleaning and errands, plus social activities and companionship. It also offers short social and home care respite visits, giving family carers time to rest. Live-in care provides one-to-one support within the person's own home.
The agency is rated Good overall by the Care Quality Commission (report published 2023), with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions. It supports older people, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairment or learning disabilities.
What inspectors found
CQC: GoodReport published 24 March 2023 · Last inspected 18 January 2023
Inspectors rated this newly registered domiciliary care service, which provides personal care in people's own homes to around 1,000 people, including older people, younger people and people with learning disabilities. The report describes staff supporting people to live as independently as they can, with choice and control over their care, and treating people with dignity and respect. Support plans were said to reflect individual differences, and the management team was described as seeking feedback from people, relatives and staff.
- Staff were described as supporting people to live as independently as possible and to have choice and control over their lives
- Support plans recognised individual differences, and people were treated with dignity and respect
- Management took steps such as offering incentives to address recruitment and retention challenges and maintain sufficient staffing
- Staff were given appropriate training, and people were supported with medicines, eating and drinking, and access to health services
- The provider had faced challenges in recruiting and retaining staff
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Dale Care Durham will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Dale Care Durham is backed by a local NHS health network. The nearest A&E is University Hospital of North Durham, 3 miles away. The local GP practice is THE MEDICAL GROUP, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Clece Care Services
Dale Care Durham is one of 77 services run by Clece Care Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Durham
Information last reviewed October 2026.
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