Faith Community Healthcare

Home care agency in Downham Market, Norfolk

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address14 Wales Court, Downham Market, PE38 9JZ

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About

Faith Community Healthcare Limited is a home care agency based in Downham Market, Norfolk, providing care and support in people's own homes across Downham Market and the surrounding area. It supports adults with dementia, older people, younger adults, people with physical disabilities, people with mental health needs and people with sensory impairment. The agency describes its services as including help with daily living, shopping and meal preparation, companionship and emotional support, along with personal, nursing and respite care arranged around each client's individual needs.

The agency is rated Good by the Care Quality Commission, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. Its published report dates from 2022. Staff training and support are provided to help carers deliver care with respect and dignity.

What inspectors found

CQC: Good

Report published 2 November 2022 · Last inspected 20 September 2022

Inspectors found that this domiciliary service, which helps people with personal care in their own homes, was supporting 15 people at the time of the visit. People and their relatives described staff as caring, and said they felt safe and held the service in good regard. Care was planned around each person's needs and preferences, and staff received training, supervision and appraisal.

Strengths noted
  • People and relatives described staff as caring and kind.
  • People and relatives said they felt safe and spoke positively about the service.
  • Care was planned around individual needs and preferences, and assessments were carried out before people started using the service.
  • Staff were trained in end of life care and worked flexibly to make sure a person approaching the end of their life had someone with them at all times.
Areas to improve
  • Risk assessments were in place, but they did not cover every risk affecting people's daily lives.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital11.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Faith Community Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Faith Community Healthcare is backed by a local NHS health network. The nearest A&E is The Queen Elizabeth Hospital, 11.1 miles away. The local GP practice is BRIDGE STREET SURGERY, 0.1 miles away.

Nearest hospital · A&E
The Queen Elizabeth Hospital · 11.1 mi
Nearest GP
BRIDGE STREET SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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