Fortress Care Services
Home care agency in Kings Lynn, Norfolk
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Fortress Care Services? Manage this listing free.
About
Fortress Care Services is a home care agency based in Kings Lynn, Norfolk. The agency provides domiciliary care support to people in their own homes, including those living with dementia, older people, younger adults with physical disabilities, sensory impairment, learning disabilities and eating disorders. Services include live-in care, companionship and specialist support.
Fortress Care Services is registered with the Care Quality Commission. The agency was rated Requires Improvement in its 2022 inspection, with that grade applied across Safe, Effective, Caring and Responsive domains, and Inadequate for Well-led.
What inspectors found
CQC: Requires improvementReport published 11 May 2022 · Last inspected 7 July 2021
Inspectors found that the service, which supported one person in their own home, was delivered mainly by a live-in care worker who knew the person well and was described as very caring. Staff were trained and supervised, the person was supported with choice, health needs and contact with others, and the relative was happy with the care. However, the report says the provider had not made or sustained improvements from earlier inspections, particularly in governance and guidance for staff.
- Staff knew the person well and were described as very caring
- Staff were trained to give medicines and their competency was checked, helping the person receive medicines as prescribed
- Staff felt supported by management and received regular supervision and appraisal
- The person was supported to make choices and to keep in touch with people important to them, and staff liaised well with health and social care professionals
- The provider and registered manager had not made or sustained required improvements from previous inspections, and governance remained a breach of regulation
- Care guidance did not say how staff could recognise pain, and guidance was not always consistent or complete, which could affect new staff
- Risks to staff that could affect care, such as long periods without a break for the main care worker, had not been formally assessed, and COVID-19 staff testing had not been put in place
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Gallery
What home care costs
Estimated typical UK ranges — Fortress Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Fortress Care Services is backed by a local NHS health network. The nearest A&E is The Queen Elizabeth Hospital, 6.4 miles away. The local GP practice is WATLINGTON MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Kings Lynn
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Fortress Care Services, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Fortress Care Services?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.