Home care agency
Care and Protect UK
Home care agency in Durham, County Durham
Care and Protect UK
Home care agency in Durham, County Durham
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About
Care and Protect UK is a home care agency based in Durham, County Durham, providing domiciliary care and support in people's own homes. The agency supports older people, younger adults, and those living with dementia, physical disabilities, mental health conditions and sensory impairment. It was rated Good by the Care Quality Commission in 2024, achieving Good ratings across all key areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 20 February 2024 · Last inspected 19 January 2024
Inspectors found that the service, a home-care provider supporting four people in their own homes, is well run. Staff were described as skilled and sufficient in number, risks were managed, and people said they felt safe with them. Medicines, infection control, and the least restrictive approach to choice and control were all found to be in order, and the registered manager was seen to oversee quality closely.
- Enough competent staff to meet people's needs, and staff knew the people they support well
- Risks were assessed and managed, and safeguarding procedures were in place
- Medicines were handled safely and infection prevention and control was followed
- Regular quality audits and a positive, open team culture, with the registered manager working alongside staff
- Safe recruitment was not followed for one volunteer, which the report says has been recommended for improvement
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Care and Protect UK will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Care and Protect UK is backed by a local NHS health network. The nearest A&E is University Hospital of North Durham, 2.4 miles away. The local GP practice is SACRISTON MEDICAL CENTRE, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Durham
Information last reviewed October 2026.
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