We Care4Care ltd

Home care agency in South Croydon, Croydon

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address3c, Kendra Hall Road, South Croydon, CR2 6DT

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About

We Care4Care Ltd is a home care agency based in South Croydon, providing care and support in people's own homes. Its main care focus is dementia, and it supports older adults who want to keep living well and independently at home. It also supports younger adults and people with physical disabilities, learning disabilities or mental health needs. The agency's team includes local health professionals with experience of supporting people with social, emotional and behavioural difficulties and other complex needs.

The Care Quality Commission rates We Care4Care Ltd as Requires Improvement overall, based on a report published in 2023. Its Caring key question is rated Good, while Safe, Effective, Responsive and Well-led are each rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 23 February 2023 · Last inspected 30 January 2023

Inspectors rated this first-registered domiciliary service as requires improvement. They found that people received kind, respectful care, that staff understood individual communication needs and knew how to recognise and report abuse, and that the service worked well with other agencies to protect people. Concerns centred on medicines safety, missing detailed care plans, gaps in staff training and recruitment, insufficient staffing (with family members sometimes covering care), and weak quality checks and feedback systems.

Strengths noted
  • Staff were kind and compassionate and respected people's privacy and dignity.
  • Staff understood people's individual needs and communicated with them consistently.
  • Staff were trained to recognise and report abuse, and the service worked well with other agencies.
  • People and their families were involved in planning care, and people were supported to make choices in the least restrictive way.
Areas to improve
  • Medicines were not always assured to be safe, including covert administration without confirmed professional approval.
  • Care and support plans lacked detail and did not clearly set out how support should be provided.
  • Staff had not completed required training, including on learning disabilities and the Mental Capacity Act 2005.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital2.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — We Care4Care ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

We Care4Care ltd is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 2.5 miles away. The local GP practice is PARKSIDE GROUP PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Croydon University Hospital · 2.5 mi
Nearest GP · CQC Good
PARKSIDE GROUP PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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