Home care agency

Jocelyn Cares Domiciliary Limited

Home care agency in South Croydon, Croydon

Jocelyn Cares Domiciliary Limited

Home care agency in South Croydon, Croydon

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWatertight House 22-24, Napier Road, South Croydon, CR2 6HG

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About

Jocelyn Cares Domiciliary Limited is a home care agency based in South Croydon, providing care and support in people's own homes. Established in 2020, the agency focuses on identifying each person's needs and providing tailored practical and emotional support, with dignity, respect and compassion at the centre of its approach. It has a particular focus on dementia and supports older people, younger adults under 65, people with physical disabilities, mental health needs, sensory impairments, learning disabilities and eating disorders.

Jocelyn Cares Domiciliary Limited is rated Good by the Care Quality Commission overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2023.

What inspectors found

CQC: Good

Report published 14 March 2023 · Last inspected 6 February 2023

Inspectors found that the agency, which provides personal care in people's own homes to older people, people with a learning disability and autistic people, now meets the standards it did not meet at its previous inspection, when it was rated inadequate. Staff were described as kind and caring, and people's preferences and needs were recorded in care plans that staff knew well. Inspectors also noted that people were given choices and encouraged to develop their abilities, and that feedback from people, relatives and staff was sought.

Strengths noted
  • Staff understood safeguarding procedures, risks were assessed and managed, and medicines were handled safely.
  • Staff received a wide range of training and good supervision from the registered manager.
  • Care records were well maintained, easy to access and detailed people's preferences, likes and dislikes.
  • Quality audits took place, and the provider had made the improvements needed to come out of breach of regulations.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Jocelyn Cares Domiciliary Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Jocelyn Cares Domiciliary Limited is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 2.5 miles away. The local GP practice is HALING PARK MEDICAL PRACTICE, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Croydon University Hospital · 2.5 mi
Nearest GP · CQC Good
HALING PARK MEDICAL PRACTICE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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