Bluebird Care
Bluebird Care (Croydon)
Home care agency in South Croydon, Croydon
Operated by Bluebird Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Bluebird Care (Croydon) is a home care agency based in South Croydon that provides care and support in people's own homes, with a particular focus on dementia. It supports people living with dementia, older people, adults with physical disabilities, sensory impairments and learning disabilities. Services range from short visits, such as help with medication, to overnight care and live-in care. The agency says its aim is to help people stay independent and continue with daily life, and that care can be arranged around the routines and hobbies each person wants to keep.
The Care Quality Commission rated the agency Requires Improvement overall in its 2023 report. It received Good ratings for effective, caring and responsive care, and Requires Improvement for safe and well-led care.
What inspectors found
CQC: Requires improvementReport published 18 August 2023 · Last inspected 21 July 2023
Inspectors found that this domiciliary care agency, which supports older people, people living with dementia, people with disabilities and people with a learning disability or autism, has staff who know people's needs and preferences well and treat them with dignity. The report describes a person-centred, inclusive culture, mostly positive feedback from people and their families, and good partnership working with other services. The overall rating moved from good to requires improvement, mainly because of gaps in medicines administration, learning from accidents and incidents, and quality audits that missed issues.
- Staff know people's needs and preferences well, and people have risk assessments and care plans in place.
- People and their families describe staff as caring, friendly and respectful of their preferences and dignity.
- Staff are trained in safeguarding, and there are systems to protect people from abuse; infection prevention followed best practice.
- Managers and staff understand their roles, and the service promotes choice and control in line with the Mental Capacity Act.
- Medicines were not always managed safely, although inspectors found no evidence that anyone had been harmed.
- Accidents and incidents were recorded but not regularly analysed, so lessons were not always learned in a timely way.
- Some quality audits were not effective, and risk assessments did not include detailed information on individual vulnerability to COVID-19.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Bluebird Care (Croydon) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Bluebird Care (Croydon) is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 2.5 miles away. The local GP practice is HALING PARK MEDICAL PRACTICE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Bluebird Care
Bluebird Care (Croydon) is one of 156 services run by Bluebird Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near South Croydon
Information last reviewed October 2026.
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