Akari Care Limited

Wallace House

Care home in Gateshead

Operated by Akari Care

CQC Good40 beds
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressRavensworth Road, Dunston, Gateshead, NE11 9AE
Beds40

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About

Wallace House is a 40-bed care home in Gateshead, operated by Akari Care Limited. The home is rated Good by the Care Quality Commission across all key areas: Safe, Effective, Caring, Responsive and Well-led (2023).

The home provides care and support to residents, with a focus on meeting individual needs and preferences.

What inspectors found

CQC: Good

Report published 12 October 2023 · Last inspected 3 August 2023

Inspectors found that people and their relatives were very positive about the care at this care home, and people said they felt safe with staff who had the skills to support them. Staff were recruited safely, received induction and ongoing training, and had regular supervision, and the home had been refurbished with an emphasis on independence and personal interests. The report describes a positive staff culture and approachable management.

Strengths noted
  • Staff were recruited safely and there were enough staff on duty to support people.
  • Medicines were managed safely, with regular checks by the registered manager and staff competency assessments.
  • Care plans were person-centred, and people and relatives were involved at each stage of planning.
  • Feedback from people, relatives and staff was positive, and the provider acted on the suggestions it received.
Areas to improve
  • The registered manager had an action plan for further improvements to some areas of the service, including the garden.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected October 2025

What's nearby

GP surgery150 m
A&E: The Royal Victoria Infirmary2.0 miles
Pub or bar150 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

Local crime statistics

361 recorded crimes in the local area (July 2026)

Top categories:

Violent crime29%
Anti-social behaviour22%
Public order10%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Gateshead council pays.

Care fee trajectory

Indicative weekly fee by year, against what Gateshead pays care homes.
YearCouncil rate (per week)
2024£846
2025£888

What Gateshead council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Wallace House is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 2 miles away. The local GP practice is GLENPARK & TEAMS MEDICAL SERVICES, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Royal Victoria Infirmary · 2 mi
Nearest GP · CQC Good
GLENPARK & TEAMS MEDICAL SERVICES · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Gateshead

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Gateshead Older People's Assembly

Gateshead Older People's Assembly offers opportunities for over 50s to maintain their health and independence through socialising, exercising, and learning. We support activities in community…

0.6 miles away · Source: Charity Commission (1155832)
Charity

Gateshead Carers Association

We support, advise, represent, advocate & campaign for unpaid adult carers living or working in Gateshead. We aim for carers to have increased choice and control in their life, improved health and…

0.7 miles away · Source: Charity Commission (1118942)
Charity

Age UK Gateshead Limited

Our staff and volunteers together deliver services and activities for people aged over 50 in Gateshead & Newcastle.We are driven by the needs & aspirations of people in later life & our mission is…

1.1 miles away · Source: Charity Commission (702561)
Charity

The North Tyneside Carers Centre

The organisation aims to improve the quality of life for carers in North Tyneside by supporting them through a high quality service, shaped by carers' needs and is accessible to all carers.…

3.9 miles away · Source: Charity Commission (1051472)
Charity

Age UK Newcastle and North Tyneside

To improve the quality of life for older people

7.3 miles away · Source: Charity Commission (1049527)
Charity

Age Concern South Tyneside

Age Concern South Tyneside has the general aim to promote the well-being of all older people in South Tyneside, recognising their right to independence, fulfilment,dignity and choice, working with…

7.5 miles away · Source: Charity Commission (502623)

Part of Akari Care

Wallace House is one of 32 homes run by Akari Care on AskBart. See how the group's homes are rated and where it operates.

See all 32 Akari Care listings →

Information last reviewed October 2026.

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